Last updated: October 9, 2026
Blue Palm Seafront Resort respects the privacy of our guests and website visitors. This notice describes, in general terms, what personal data may be collected, how it is used, and what rights can be exercised.
The data controller is Blue Palm Management Co., Ltd., the company that operates Blue Palm Seafront Resort, located at 54/14 Moo 6, Rawai, Mueang Phuket District, Phuket 83130, Thailand.
For any request regarding personal data, you can contact us at seafront@bluepalmhotels.com.
We may process the data you provide to us when you:
Make a booking: for example your name, contact details, stay dates, booking details and, where necessary, payment information.
Contact us directly: for example via email, WhatsApp or phone. In this case we process the data you share with us, such as your name, contact details and the content of your message.
Browse our website: technical information necessary for the website's operation and security may be processed, such as data relating to your device, browser and connection. The website may also use cookies or technical tools, including to remember certain preferences, such as your selected language.
The data requested in our forms is necessary to handle your request or booking. If it is not provided, we may be unable to complete it.
We use personal data to:
manage bookings and provide the requested services;
respond to information and assistance requests;
comply with applicable tax and legal obligations;
manage, protect and improve the functioning of the website and our services.
Depending on the purpose, processing may be based on the performance of a contract or on steps requested prior to entering into one, on a legal obligation, or on our legitimate interest in responding to requests and ensuring the security of our services. Where required, processing may be based on consent, which can be withdrawn.
To manage the website and the services we offer, we may rely on external providers, including:
IPMS247 / eZee Technosys, for the booking engine;
Google, for certain features related to maps and public information about the resort;
WhatsApp Business, for communication via WhatsApp;
Vercel, for website hosting and technical infrastructure.
These providers may process personal data in accordance with their own privacy notices and the services used. Some data may be processed outside Thailand, in compliance with applicable regulations.
We retain data for as long as necessary to manage bookings, provide our services and respond to requests. Some data may be retained for longer where necessary to comply with applicable tax, accounting or legal obligations.
Under applicable law, you may request access to your data, obtain a copy of it, have it corrected, or request its deletion. Where applicable, you may also request that processing be restricted, object to certain uses, or request data portability. Where processing is based on consent, you may withdraw it at any time.
To exercise your rights, write to us at seafront@bluepalmhotels.com. Restrictions provided by law may apply. If you believe your data is not being processed in compliance with applicable rules, you may lodge a complaint with the competent data protection authority.
Where the GDPR applies, the rights provided under that regulation also apply.
We may update this notice from time to time. The date of the last update is shown at the top of this page.
